Privacy Policy

Last updated: 27 September 2026

1. Introduction

This Privacy Policy explains how ByHadis, the professional makeup and beauty artistry business operated by Hadis Mofidi ("ByHadis", "we", "us", "our"), based in Dubai, United Arab Emirates, collects, uses, discloses and protects the personal information of visitors to www.byhadis.com (the "Site") and clients who book or enquire about our services. By using the Site, contacting us via WhatsApp, Instagram or our contact form, or booking a service with us, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

• Contact details you provide when enquiring or booking, such as your name, phone number, email address and WhatsApp handle.
• Booking information, including your preferred service, date, location and any relevant notes you share with us (for example, skin sensitivities or preferences).
• Photographs and video taken before, during or after your appointment, for the purposes described in Section 4 below.
• Communications you send us via WhatsApp, Instagram direct message, email or the Site's contact form.
• Technical data such as your IP address, browser type, device type, pages visited and referring pages, collected automatically through cookies and similar technologies, including Google Analytics and Google Ads.

3. How We Use Your Information

We use the information we collect to:

• respond to enquiries and confirm, manage and deliver bookings;
• process deposits and payments for services;
• communicate with you about your appointment, including reminders and follow-ups;
• improve, personalise and measure the performance of the Site and our advertising, including Google Ads campaigns;
• showcase our work for marketing and promotional purposes, as described below; and
• comply with our legal and regulatory obligations in the United Arab Emirates.

4. Photography, Portfolio & Marketing Use

Photography and video are a core part of how ByHadis showcases its work. Unless you tell us otherwise in writing before your appointment, by booking a service with ByHadis you consent to images and video taken of you during your appointment being used by ByHadis for portfolio, marketing, advertising and promotional purposes, including on the Site, Instagram, Google Ads creative, and other social or print media. Where a client requests that their images not be used, we will make reasonable efforts to honour that request for future use, though content already published prior to the request may remain live.

5. Cookies & Analytics

The Site may use cookies and similar technologies, including Google Analytics and Google Ads (including remarketing) tags, to understand how visitors use the Site and to measure the effectiveness of our advertising. You can control or disable cookies through your browser settings; disabling cookies may affect how the Site functions. Google's use of advertising cookies is governed by Google's own privacy policy.

6. Sharing Your Information

We do not sell your personal information. We may share limited information with trusted third parties strictly where necessary to operate our business, such as website hosting providers, analytics and advertising platforms (including Google), and payment or communication services (including WhatsApp and Instagram, operated by Meta). These providers are only permitted to use your information to provide services to us.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, and comply with legal, accounting and regulatory requirements in the UAE.

8. Your Rights

Subject to applicable law, including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you may have the right to request access to, correction of, or deletion of your personal information held by us. To make such a request, please contact us via WhatsApp or the details below.

9. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from minors without the involvement of a parent or guardian.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, regulatory or operational reasons. The updated version will be posted on this page with a revised "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact Hadis Mofidi via WhatsApp or through our Contact page.